Privacy policy
Last updated: December 12, 2025
Sophia McIntosh Art (“we,” “us,” “our”) operates this website and store (the “Services”). This Privacy Policy explains how we collect, use, and share personal information when you visit, make a purchase, or contact us.
By using the Services, you agree to this Privacy Policy.
1) Personal Information We Collect
We collect personal information to process orders, provide support, and operate the store. This may include:
• Contact details: name, email, phone number, billing and shipping address
• Order details: products purchased, order history, returns/exchanges
• Payment information: processed securely by Stripe (we do not store full card details)
• Account information (if you create an account): login details and preferences
• Customer support messages: information you provide when you contact us
• Device and usage data: IP address, browser/device information, and activity on the site (typically via cookies)
2) How We Use Your Information
We use personal information to:
• Process and fulfill orders (including printing and shipping)
• Process payments through Stripe
• Provide customer service and respond to inquiries
• Prevent fraud and secure the Services
• Send order and account communications (e.g., confirmations, shipping updates)
• Improve our store experience (analytics and performance)
If you opt in, we may also send marketing emails. You can unsubscribe at any time using the link in our emails.
3) How We Share Your Information
We share personal information only as needed to operate the store and fulfill orders, including with:
• Shopify, which hosts and powers the store
• Stripe, to process payments and help with fraud prevention
• Artelo and shipping/fulfillment partners, to produce and deliver your order
• Service providers supporting our operations (e.g., analytics, customer support tools)
We may also share information if required by law, to respond to legal requests, or to protect our rights and users.
4) Cookies and Similar Technologies
We use cookies and similar technologies to operate the website, remember preferences, support analytics, and improve performance. You can control cookies through your browser settings.
5) International Transfers
Our service providers (including Shopify, Stripe, and fulfillment partners) may process your information outside your country of residence. Where required, we rely on legally recognized safeguards for international transfers.
6) Data Retention
We retain personal information only as long as necessary to:
• fulfill orders and provide support
• comply with legal and tax obligations
• resolve disputes and enforce policies
7) Your Rights
Depending on your location, you may have rights to:
• access the personal information we hold about you
• request correction or deletion
• object to certain processing or request portability
To make a request, contact us using the details below.
8) Children’s Privacy
The Services are not intended for children, and we do not knowingly collect personal information from children.
9) Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
10) Contact
If you have questions or requests regarding this Privacy Policy, contact:
Email: sophia@sophiamcintosh.art
Mailing Address: 651 N Broad St suite 201, Middletown, DE 19709, United States
For the purposes of applicable data protection laws, Sophia McIntosh Art is the data controller of your personal information.