Terms of service

Terms of Service

Last updated: December 12, 2025

These Terms of Service (“Terms”) govern your use of the Sophia McIntosh Art website and store (the “Services”). By accessing or purchasing from the Services, you agree to these Terms.

If you do not agree, do not use the Services.

1) Store Operator

Sophia McIntosh Art (“we,” “us,” “our”) sells original artwork and print products through this online store.

2) Eligibility

You must be at least the age of majority in your jurisdiction to place an order.

3) Products and Availability

We offer fine art prints produced on demand through a fulfillment partner (Artelo).
Product images are for display purposes. Colors may vary slightly due to screen settings, lighting, and print processes.

We may update, change, or discontinue products at any time.

4) Pricing and Taxes

Prices are shown at checkout and may change without notice.
Where applicable, taxes may be calculated and added at checkout.

5) Payments (Stripe)

Payments are processed securely through Stripe. We do not store full payment card details.

By submitting payment information, you confirm you are authorized to use the selected payment method.

6) Order Acceptance

An order is not confirmed until you receive an order confirmation and payment is successfully processed. We may refuse or cancel any order in our discretion, including for suspected fraud or misuse.

7) Fulfillment and Shipping

Print orders are produced and shipped through Artelo. Shipping timelines are estimates and may vary due to carrier delays, customs processing, holidays, or weather.

For shipping details, please review our Shipping Policy.

8) Cancellations and Changes

Because most products are made to order, orders may not be cancellable or editable once production begins.

If you need to correct an address or order detail, contact us immediately at shannonbmci@gmail.com. We will try to assist where possible, but changes are not guaranteed once processing starts.

9) Returns, Refunds, and Replacements

Due to the made-to-order nature of print products, we do not accept returns or exchanges for change of mind.

If your order arrives damaged or incorrect, contact us within 7 days of delivery at sophia@sophiamcintosh.art and include:
• your order number, and
• clear photos of the item and packaging

We will review and arrange a replacement or other resolution where appropriate.

10) Intellectual Property

All artwork, images, designs, text, and content on this store are owned by Sophia McIntosh Art (or licensed to us) and are protected by intellectual property laws.

You may not copy, reproduce, distribute, sell, or exploit any content without written permission.

11) Prohibited Use

You agree not to misuse the Services, including by:
• attempting unauthorized access to systems or accounts
• interfering with the website’s functionality or security
• using the Services for unlawful or fraudulent purposes

12) Disclaimer

The Services and products are provided “as is” and “as available,” to the extent permitted by law. We do not guarantee uninterrupted access to the Services.

13) Limitation of Liability

To the maximum extent permitted by law, Sophia McIntosh Art will not be liable for indirect, incidental, special, or consequential damages.

Our total liability for any claim related to an order will not exceed the amount paid for that order.

14) Governing Law

These Terms are governed by the laws of the jurisdiction in which Sophia McIntosh Art operates, without regard to conflict-of-law rules.

15) Changes to These Terms

We may update these Terms from time to time. The most current version will be posted on this page with the updated date.

16) Contact

For questions about these Terms, contact: sophia@sophiamcintosh.art